Patient Access & Scheduling Specialist

Novant Health; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health in Charlotte seeks an administrative specialist to record patient demographics, insurance data, charges and collections, and to schedule patient appointments with accuracy. This position requires a High School Diploma or GED and at least one year of clerical experience in a medical office; familiarity with medical office software and EPIC systems is essential.

You will work in a team, maintain confidentiality, and adapt to changing priorities while communicating clearly with

Qualifications

• Knowledge of medical office software for updating demographics, posting charges, copays and scheduling.
• High level of confidentiality and ability to work with diverse teams.
• Familiarity with EPIC systems and billing requirements.

Responsibilities

• Record patient demographics and insurance information accurately.
• Process patient charges and collect payments as needed.
• Schedule patient appointments and support cross-training in admin functions.

Skills

Medical office software

EPIC systems

Verbal communication

Team player

Confidentiality

Education

High School Diploma

Job description

Novant Health in Charlotte seeks an administrative specialist to record patient demographics, insurance data, charges and collections, and to schedule patient appointments with accuracy. This position requires a High School Diploma or GED and at least one year of clerical experience in a medical office; familiarity with medical office software and EPIC systems is essential.

You will work in a team, maintain confidentiality, and adapt to changing priorities while communicating clearly with