Patient Services Front Desk — Weekend & Float Role

Vancouver Clinic; Vancouver, Northern (WA, KY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

401k retirement plan

Health benefits

Job summary

Vancouver Clinic is seeking a Front Desk Representative to join our float team. You will greet patients and families, collect co-pays and insurance information, answer calls, and schedule appointments. The role requires a friendly demeanor and the ability to multitask in a fast-paced setting.

Location involves floating between all clinics with a weekend schedule. Hiring range is $18.00/hour to $21.37/hour, with additional differential pay for weekends.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Responsibilities

• Provide excellent customer service by welcoming patients and their families.
• Collect co-pays and insurance information.
• Answer phone calls and schedule appointments.
• Work with a float team across locations.
• Maintain a friendly, positive attitude in a fast-paced environment.

Skills

Customer service

Phone skills

Keyboarding

Team player

Multitasking

Education

High School Diploma

Tools

Epic

Job description

Vancouver Clinic is seeking a Front Desk Representative to join our float team. You will greet patients and families, collect co-pays and insurance information, answer calls, and schedule appointments. The role requires a friendly demeanor and the ability to multitask in a fast-paced setting.

Location involves floating between all clinics with a weekend schedule. Hiring range is $18.00/hour to $21.37/hour, with additional differential pay for weekends.