Senior Patient Services & Scheduling Specialist

Solution for Health International; Manchester, Northern (NH, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Elliot Health System in Manchester, NH is seeking a Patient Service Representative to support front desk operations, greeting and registering patients, answering phones, scheduling appointments, and handling charges and demographics.

The role involves verifying addresses and insurance, processing referrals and authorizations, collecting payments, and maintaining provider schedules to optimize daily workflows.

Responsibilities

• Greeted and registered patients; notified medical staff of arrival.
• Verified patient addresses and insurance status.
• Scheduled referrals and appointments with specialists, hospital testing, and labs.
• Processed prior authorizations for testing per insurance requirements.
• Handled payments and scheduled follow-up or specialty appointments as needed.
• Maintained provider schedules and confirmed daily appointments.

Job description

Elliot Health System in Manchester, NH is seeking a Patient Service Representative to support front desk operations, greeting and registering patients, answering phones, scheduling appointments, and handling charges and demographics.

The role involves verifying addresses and insurance, processing referrals and authorizations, collecting payments, and maintaining provider schedules to optimize daily workflows.