Patient Services Front Desk - Medical Office Clerk (On-site)

Hillsdale Hospital Hudson Health Clinic; Hillsdale (MI); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

403(b) retirement with match

Education assistance

Job summary

Hillsdale Hospital Hudson Health Clinic is seeking a Medical Office Receptionist to join our administrative team in Hillsdale, MI. The role involves answering phones, greeting patients, scheduling, data entry, and assisting with billing and referrals.

Qualified candidates have a high school diploma, medical office experience, and strong computer and customer service skills. On-site schedule is 40 hours weekly, with PTO, retirement plan, and education support.

Qualifications

• High School Diploma or equivalent is required.
• Previous medical office experience preferred.
• Completion of medical reception course or Associates Degree preferred.
• Knowledge of Insurance/Disability forms processing and FMLA regulations preferred.
• Strong computer, phone and general office skills.
• Ability to multitask.
• Positive attitude toward customers (patients, families, coworkers).

Responsibilities

• Provides excellent customer service to patients, visitors, employees, and healthcare partners.
• Schedules and registers patients.
• Answers phones promptly and courteously.
• Performs data entry, scanning, and manages daily correspondence.
• Documents billing policies, collects payments, and maintains cash drawer.
• Completes FMLA/disability paperwork and medical record requests.
• May float to other clinics to meet patient care needs.

Skills

Medical terminology

Office software

Multitasking

Customer service

Phone etiquette

Data entry

Education

High School diploma or equivalent

Associates degree preferred

Medical reception course preferred

Job description

Hillsdale Hospital Hudson Health Clinic is seeking a Medical Office Receptionist to join our administrative team in Hillsdale, MI. The role involves answering phones, greeting patients, scheduling, data entry, and assisting with billing and referrals.

Qualified candidates have a high school diploma, medical office experience, and strong computer and customer service skills. On-site schedule is 40 hours weekly, with PTO, retirement plan, and education support.