Full-Time Medical Office Front Desk Specialist

Hillsdale Hospital; Hillsdale (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid time off

403(b) with match

Education assistance

Job summary

Hudson Health Clinic seeks a Medical Office Receptionist to support front-desk operations in Hillsdale, MI. Responsibilities include greeting patients, scheduling visits, answering phones, data entry, and coordinating referrals with care teams.

Ideal candidates have a High School diploma, medical office exposure, and strong computer/phone skills with a customer-first mindset. On-site position with benefits and ongoing education opportunities.

Qualifications

• High School Diploma or equivalent required.
• Medical terminology knowledge preferred.
• Experience in medical office settings advantageous.
• Knowledge of insurance and disability forms processing is preferred.
• Strong computer, phone and general office skills.
• Ability to multitask and maintain a positive attitude for all customers.

Responsibilities

• Provides excellent customer service to patients, visitors, employees, and healthcare partners.
• Schedules and registers patients.
• Answers phones promptly and courteously.
• Data entry, scanning, and manages daily correspondence including faxes and emails; facilitates referrals.
• Advises patients of billing policies, collects payments, maintains a cash drawer, and logs daily payments.
• Completes FMLA/disability paperwork and medical record requests.
• May float to other clinics to meet patient care needs.

Job description

Hudson Health Clinic seeks a Medical Office Receptionist to support front-desk operations in Hillsdale, MI. Responsibilities include greeting patients, scheduling visits, answering phones, data entry, and coordinating referrals with care teams.

Ideal candidates have a High School diploma, medical office exposure, and strong computer/phone skills with a customer-first mindset. On-site position with benefits and ongoing education opportunities.