Patient Services & Front Desk Coordinator — Onsite, PT, $21/hr

synergenx; Knoxville (TN); On-site; USD 26,000 - 32,000; Part time

Job summary

Low-T in Knoxville is seeking a Medical Assistant / Patient Services Coordinator to be the first point of contact for patients, while supporting clinical services under licensed providers. This role blends front desk responsibilities with basic clinical and administrative tasks to keep the clinic running smoothly.

You will greet patients, explain insurance benefits, collect payments, manage calls, and update the EHR.

Qualifications

• High school diploma or GED required.
• Experience in a medical office preferred.
• Proficient with EHR and Microsoft Office.

Responsibilities

• Greet and check in patients professionally.
• Explain insurance benefits, coverage, and out-of-pocket costs clearly.
• Collect and process patient payments accurately.
• Answer phones, manage messages, and respond to patient communications.
• Enter and maintain accurate patient and insurance information in the EHR.
• Support scheduling, administrative tasks, and clinic flow.

Skills

Patient service

Communication

Interpersonal skills

Multitasking

Education

High school diploma or GED

Tools

EHR (Electronic Health Records)

Microsoft Office

Job description

Low-T in Knoxville is seeking a Medical Assistant / Patient Services Coordinator to be the first point of contact for patients, while supporting clinical services under licensed providers. This role blends front desk responsibilities with basic clinical and administrative tasks to keep the clinic running smoothly.

You will greet patients, explain insurance benefits, collect payments, manage calls, and update the EHR.