Medical Front Desk Coordinator – Patient Access & Admin

Penn Medicine, University of Pennsylvania Health System; Buckingham Township (Bucks County); On-site; USD 35,000 - 50,000; Full time

Job summary

Penn Medicine is seeking a dedicated medical receptionist to greet patients, schedule and check in, and support front-office operations at our Bucks County site.

You will collect co-pays, verify insurance, direct patients to obtain records or referrals, and enter data into ECW to ensure accurate records and smooth daily clinic workflow. Penn Medicine is an Equal Opportunity employer offering comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Experience in medical office preferred.
• Strong customer-service and organizational skills.

Responsibilities

• Greet patients and check them in for appointments.
• Schedule patients and manage appointment flow.
• Direct patients to obtain records and referrals as needed.
• Collect co-pays and verify insurance.
• Handle phone calls and route to appropriate departments.
• Enter patient data into ECW and assist with billing information.

Skills

Customer service

Phone etiquette

Data entry

Office coordination

Education

H.S. Diploma/GED

Tools

ECW

Job description

Penn Medicine is seeking a dedicated medical receptionist to greet patients, schedule and check in, and support front-office operations at our Bucks County site.

You will collect co-pays, verify insurance, direct patients to obtain records or referrals, and enter data into ECW to ensure accurate records and smooth daily clinic workflow. Penn Medicine is an Equal Opportunity employer offering comprehensive benefits.