Patient Services Front Desk Coordinator

National Kidney Partners; Largo (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

National Kidney Partners in Largo, Florida, is looking for a dedicated Medical Receptionist to manage patient interactions. You will greet patients, schedule appointments, and handle billing inquiries while ensuring confidentiality.

The ideal candidate has strong organizational skills, experience in a front office setting, and proficiency with electronic scheduling systems. A high school diploma is required, with additional medical administration certification as a plus.

Qualifications

• Prior experience as a medical receptionist or in a similar role preferred.
• Familiarity with healthcare terminology and procedures is advantageous.

Responsibilities

• Greet patients warmly and check them in for appointments.
• Schedule and confirm patient appointments using EMR system.
• Manage patient records and ensure confidentiality compliance.
• Answer phone calls and respond to inquiries regarding services.
• Process insurance information and handle billing inquiries.
• Coordinate communication between patients and healthcare providers.

Skills

Excellent interpersonal and communication skills

Proficiency with electronic scheduling and patient record systems

Strong organizational skills

Ability to handle sensitive information with confidentiality

Experience with insurance processing and billing inquiries

Ability to multitask and manage a fast-paced front office environment

Education

High school diploma or equivalent

Certification in medical administration

Job description

National Kidney Partners in Largo, Florida, is looking for a dedicated Medical Receptionist to manage patient interactions. You will greet patients, schedule appointments, and handle billing inquiries while ensuring confidentiality.

The ideal candidate has strong organizational skills, experience in a front office setting, and proficiency with electronic scheduling systems. A high school diploma is required, with additional medical administration certification as a plus.