Patient Services & Front Desk Coordinator

NHS Jobs; Glastonbury (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

NHS Jobs is seeking a clinic receptionist role in Glastonbury, CT. You will support front desk operations and patient care activities in a fast-paced team environment.

Responsibilities include greeting patients, handling enquiries, booking appointments per clinic protocols, maintaining medical records, preparing rooms, processing forms, using electronic systems, and upholding strict confidentiality in line with privacy policies.

Responsibilities

• Reception desk - greet patients and respond to all enquiries
• Patient Contact - respond to patient requests via telephone, online and in person
• Appointment management - book patient appointments in accordance with surgery protocols
• Management of medical records
• Preparation of consulting rooms
• Administration of forms and documentation
• Computer Systems - use electronic systems to support with the communication and management of patient requests and medical records
• Confidentiality - maintain strict confidentiality at all times in line with GDPR and Surgery policies.

Job description

NHS Jobs is seeking a clinic receptionist role in Glastonbury, CT. You will support front desk operations and patient care activities in a fast-paced team environment.

Responsibilities include greeting patients, handling enquiries, booking appointments per clinic protocols, maintaining medical records, preparing rooms, processing forms, using electronic systems, and upholding strict confidentiality in line with privacy policies.