Patient Services & Front Desk Coordinator

Odessa Memorial Health Center; Odessa (WA); On-site; USD 36,000 - 54,000; Full time

Job summary

Odessa Memorial Health Center is seeking a Front Desk/Patient Services Coordinator for full-time employment. The role combines professional front-desk duties with patient registration, insurance verification, and coordination with billing and HIM teams.

The ideal candidate will have a high school diploma or GED, strong interpersonal skills, and solid administrative experience with computer proficiency. Interested applicants will support patient flow and maintain an organized, welcoming front

Qualifications

• Strong interpersonal skills are essential for greeting patients and coordinating with staff.
• Extensive administrative experience with proficient computer use.
• Ability to manage multiple tasks, verify information, and handle confidential data.

Responsibilities

• Answer and route phone calls professionally and transfer as needed.
• Perform general receptionist and clerical duties to keep front desk organized.
• Greet patients and visitors, assist with needs, and facilitate registrations.
• Register patients for services, update insurance information, and obtain signatures.
• Verify insurance coverage and obtain pre-authorizations when required.
• Coordinate discharge and readmission administrative tasks.
• Support HIM by scanning charts and handling forms for patients.
• Mail and distribute documents, manage petty cash, and maintain supplies.
• Collaborate with Billing on required tasks and assist in hiring/training front desk staff.

Skills

Interpersonal skills

Administrative experience

Computer skills

Education

High school diploma or GED

Job description

Odessa Memorial Health Center is seeking a Front Desk/Patient Services Coordinator for full-time employment. The role combines professional front-desk duties with patient registration, insurance verification, and coordination with billing and HIM teams.

The ideal candidate will have a high school diploma or GED, strong interpersonal skills, and solid administrative experience with computer proficiency. Interested applicants will support patient flow and maintain an organized, welcoming front