Patient Services Director - Food Service

Aramark Corporation; Jackson (MS); On-site; USD 70,000 - 90,000; Full time

Job summary

Aramark Healthcare+ is looking for a Patient Services Director at the University of Mississippi Medical Center in Jackson, MS. The role involves overseeing patient food services, ensuring quality and compliance, and enhancing patient satisfaction. Candidates should have food service management experience and strong interpersonal skills.

Qualifications

• 3-5 years of food service management experience required.
• Healthcare Food Service experience required.

Responsibilities

• Direct patient food service activities and ensure compliance with standards.
• Manage and control resources to ensure quality and cost control.
• Lead patient service managers and staff to ensure proper meal delivery.

Skills

Interpersonal Skills

Customer Service

Organizational Skills

Self-Starter

Education

Bachelor's Degree

College Education in Nutrition or Dietetics

Tools

Microsoft Office

Job description

Job Description

Aramark Healthcare+ is seeking candidates for a Patient Services Director position at University of Mississippi Medical Center, located in Jackson, MS. The Patient Service Director will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government-mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans. The role involves directing the patient feeding process, quality assurance, and driving patient satisfaction scores and nursing relationships.

Job Responsibilities

1. Participate in planning and executing consistent nutrition and patient communications and strategies; serve as a nutrition/patient resource across a multi-site component or highly complex healthcare facility.
2. Create and manage a network of thought leaders to support nutrition issues and strategies across the component.
3. Manage and control resources and materials to ensure quality, adequacy of supply, and cost control within budgetary guidelines.
4. Direct patient food service activities, complying with established standards, including the patient feeding program and delivery of trays to patient units.
5. Lead patient service managers, supervisors, and staff to ensure meals are properly prepared and delivered to patients.
6. Oversee programs such as 'Adopt a Floor' and ensure rounding is conducted on patients/departments.
7. Supervise the diet office and the service ambassador program.
8. Ensure safety and sanitation compliance are recorded and maintained.

Qualifications

• Require 3-5 years of food service management experience.
• Bachelor's degree or equivalent experience.
• Healthcare Food Service experience required.
• Must be a self-starter with the ability to work with minimal supervision.
• Experience managing, motivating, and engaging a large workforce.
• Proficiency with Microsoft Office programs required.
• Excellent interpersonal, customer service, and organizational skills required.
• A college education in Nutrition or Dietetics is preferred.
• SERV Safe Certification is a plus.

Education

Details not specified.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

About Aramark

The people of Aramark serve millions daily through food and facilities services in 15 countries. We are committed to developing talents, fueling passions, and empowering professional growth. Learn more at http://www.aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter.