Patient Services & Data Entry Coordinator

Pathologists’ Regional Laboratory; Lewiston, Northern (ID, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Pathologists’ Regional Laboratory in Lewiston, ID is seeking a full-time front desk receptionist to greet patients, triage calls, and handle data entry.

The role supports day-to-day operations, maintains records, ensures HIPAA compliance, and provides superior customer service to patients and clients. Candidates should have a high school diploma, typing and data entry skills, and prior customer service experience; lab experience is a plus.

Qualifications

• High School Diploma or equivalent required.
• Typing and data entry skills preferred.
• Customer service experience preferred.
• Laboratory or phlebotomy experience a plus.

Responsibilities

• Greet patients and assist with inquiries.
• Answer multi-line phone, data entry, filing, and message taking.
• Maintain records and ensure HIPAA compliance.
• Provide excellent customer service to patients and clients.
• Assist with STAT pickups using company vehicle.
• Train new employees as requested.
• Attend department and in-service meetings.

Skills

Data entry

Typing

Customer service

Education

High School Diploma or equivalent

Job description

Pathologists’ Regional Laboratory in Lewiston, ID is seeking a full-time front desk receptionist to greet patients, triage calls, and handle data entry.

The role supports day-to-day operations, maintains records, ensures HIPAA compliance, and provides superior customer service to patients and clients. Candidates should have a high school diploma, typing and data entry skills, and prior customer service experience; lab experience is a plus.