Patient Services Coordinator/UKHC

UK HealthCare; Lexington (KY); On-site; USD 24,000 - 38,000; Full time

Job summary

University of Kentucky HealthCare (UKHC) at Lexington, KY seeks a Patient Services Coordinator to support scheduling, records gathering, referrals, and appointment coordination for a new UKHC site opening in 2027. The role requires strong communication, healthcare customer service experience, and basic medical terminology knowledge.

Typical hours are 8am-5pm, Monday-Friday. The incumbent will work within a multidisciplinary team to coordinate patient flow and clinical referrals, with focus on

Qualifications

• Experience with Excel, Word and PowerPoint.
• 5+ years related experience.
• Knowledge of medical terminology preferred.
• Customer service experience in healthcare preferred.

Responsibilities

• Coordinate patient services: gather medical records, scanning, referrals, and scheduling multiple appointments.
• Answer phone calls and support a multidisciplinary team.
• Interact with a multidisciplinary team to deliver patient services.
• Ensure efficient scheduling and referral coordination.

Skills

Excel

Word

PowerPoint

Strong writing and communication

Attention to detail

Multitasking

Education

High School Diploma

Job description

Posting Details

Job Title Patient Services Coordinator/UKHC

Requisition Number RE56364

Working Title Patient Services Coordinator/UKHC

Department Name M2700:AMB-NEWTOWN PIKE

Work Location Lexington, KY

Grade Level 07

Salary Range $17.50-27.31/hour

Type of Position Staff

Position Time Status Full-Time

Required Education HS

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience 5 yrs

Required License/Registration/Certification None

Physical Requirements The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures.

Shift Day Shift. Monday through Friday, 8am – 5pm.

Job Summary Join UK HealthCare – Newtown Pike!UK HealthCare – Newtown Pike is scheduled to open in early 2027 at 330 Newtown Pike in Lexington. This new 11,000-square-foot facility will expand access to care across Central Kentucky, offering primary care for all ages, general pediatric dentistry, radiology services, and community services. Join our team and be part of an exciting new chapter in providing care to our community.

This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred. Review of applicants will begin after 7 days.

Skills / Knowledge / Abilities Excel, Word, PowerPoint skills, strong writing and communication skills, attention to detail, multitasking and flexibility.

Does this position have supervisory responsibilities? No

Preferred Education/Experience Prefer at least 6 months of customer service, medical office, or care coordination experience.

Deadline to Apply 12/15/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.