Patient Services Coordinator: Scheduling & Billing

Jobtailor; Billerica (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

Jobtailor is seeking a friendly receptionist to support a medical office in Massachusetts. The role encompasses answering phone calls, patient registration, scheduling appointments, co-pay collection, and billing tasks.

You will be the first point of contact for patients, ensuring they receive timely care and a positive first impression of the office. Strong communication, multitasking, and PC skills are essential.

Qualifications

• Education: High School Degree or GED.
• Experience: A minimum of 1 year of experience in a high-volume customer service-related position.
• Skills: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.

Responsibilities

• Perform phone interactions, registration, scheduling, co-pay collection, and billing.
• Ensure patients receive the right care at the right time.
• Represent the first impression of the office and influence the care of patients.

Skills

Customer service

PC skills

Written communication

Verbal communication

Multitasking

Education

High School Degree

GED

Job description

Jobtailor is seeking a friendly receptionist to support a medical office in Massachusetts. The role encompasses answering phone calls, patient registration, scheduling appointments, co-pay collection, and billing tasks.

You will be the first point of contact for patients, ensuring they receive timely care and a positive first impression of the office. Strong communication, multitasking, and PC skills are essential.