Patient Services Coordinator – PT Clinic Front Desk

Physical Rehabilitation Network (PRN); Greenwich Village (CA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Clinical incentive opportunities

Student loan repayment options

Job summary

Physical Rehabilitation Network (PRN) seeks a Patient Services Representative for Spine & Sport Physical Therapy in Thousand Oaks, CA. You will deliver friendly front-desk service, schedule appointments, verify insurance, and support patients through their visit.

This full-time role offers a 40-hour workweek, weekday schedule, benefits, and a chance to contribute to a team focused on compassionate, efficient care.

Qualifications

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries both in person and over the phone.
• Collect and verify patient information, insurance details, and necessary documentation accurately.
• Help create a positive work environment and clinic culture by ensuring the patient’s needs are taken care of during transitional periods of therapy.

Skills

Customer service

Interpersonal skills

Attention to detail

Office software

Scheduling systems

Education

High school diploma or equivalent

Healthcare administration education (plus)

Tools

Office software

Scheduling systems

Job description

Physical Rehabilitation Network (PRN) seeks a Patient Services Representative for Spine & Sport Physical Therapy in Thousand Oaks, CA. You will deliver friendly front-desk service, schedule appointments, verify insurance, and support patients through their visit.

This full-time role offers a 40-hour workweek, weekday schedule, benefits, and a chance to contribute to a team focused on compassionate, efficient care.