Patient Services Representative – PT Clinic Front Desk

Physical Rehabilitation Network, LLC.; Thousand Oaks (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

Paid time off

Clinical incentive opportunities

Student loan repayment options

Job summary

Physical Rehabilitation Network, LLC. is seeking a Patient Services Representative for its Spine & Sport Physical Therapy location in Thousand Oaks, CA. This full-time role handles front office tasks, patient greeting, scheduling, and information verification to ensure a smooth clinic experience.

You will support administrative operations, coordinate with clinical staff, and maintain a welcoming reception area while contributing to overall patient care and efficiency.

Qualifications

• High school diploma or equivalent; healthcare administration is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.
• Strong interpersonal skills and professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and documentation.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and by phone.
• Collect and verify patient information, insurance details, and documentation.
• Coordinate with clinical staff to ensure a smooth patient experience.
• Maintain front office area and assist with various administrative tasks as needed.
• Liaise between patients and staff and help ensure a positive clinic environment.

Skills

Customer service

Scheduling

Communication

Data entry accuracy

Interpersonal skills

Healthcare administration

Education

High school diploma

Tools

Office software

Scheduling systems

Job description

Physical Rehabilitation Network, LLC. is seeking a Patient Services Representative for its Spine & Sport Physical Therapy location in Thousand Oaks, CA. This full-time role handles front office tasks, patient greeting, scheduling, and information verification to ensure a smooth clinic experience.

You will support administrative operations, coordinate with clinical staff, and maintain a welcoming reception area while contributing to overall patient care and efficiency.