Patient Services Coordinator, Primary Care Clinic

Hartford HealthCare; Hartford (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive benefits program

Opportunities for career development

Job summary

A healthcare provider in Hartford is seeking a Patient Service Coordinator to enhance patient interactions and ensure efficient office operations. The ideal candidate will have a High School Diploma, relevant experience, and exceptional customer service skills. Responsibilities include greeting patients, scheduling appointments, and verifying insurance details. Benefits include a competitive program for work/life balance and career growth opportunities.

Qualifications

• 2 years of relevant experience required; 2 years in a fast-paced medical office preferred.
• Verbal and written proficiency in English required; proficiency in a second language preferred.

Responsibilities

• Greets and registers arriving patients and verifies insurance.
• Answers incoming calls and directs calls according to urgency.
• Schedules new patient appointments and informs them of preparation requirements.
• Conducts appointment confirmations and follow-up appointments.
• Maintains a clean waiting room and office area.

Skills

Excellent customer service skills

Team collaboration skills

Strong computer skills

Multilingual ability

Education

High School Diploma

Associate or bachelor's degree in a clinical or business field

Tools

Microsoft Office

Job description

A healthcare provider in Hartford is seeking a Patient Service Coordinator to enhance patient interactions and ensure efficient office operations. The ideal candidate will have a High School Diploma, relevant experience, and exceptional customer service skills. Responsibilities include greeting patients, scheduling appointments, and verifying insurance details. Benefits include a competitive program for work/life balance and career growth opportunities.