Patient Services Coordinator (Medical Office) – Willow Grove

Lawall; Pennsylvania; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Stable Monday–Friday schedule

No weekends

Supportive, team-oriented office

Growth in prosthetics & orthotics

Competitive pay

Direct impact on patient mobility

Job summary

Lawall is seeking a Patient Services Coordinator in Willow Grove, PA to support patient services, insurance coordination, and daily office operations. The role emphasizes accuracy, organization, and a patient-facing customer service focus in a busy medical office environment.

Ideal candidates have 1–3 years of medical office experience, strong MS Office skills, and the ability to thrive in a fast-paced setting while maintaining confidential patient information.

Qualifications

• 1–3 years of medical office experience
• High school diploma or equivalent
• Must be computer savvy and comfortable learning new software systems
• Proficiency in Microsoft Excel, Outlook, and Word
• Experience with insurance verification or prior authorizations
• Experience using general office equipment (phones, scanners, copiers, fax machines)
• Strong organizational and multitasking skills
• Ability to work in a fast-paced environment and handle pressure
• Strong communication and customer service skills
• Ability to maintain confidential patient information

Responsibilities

• Communicate with patients and insurance companies regarding services and benefits
• Perform insurance verification and obtain prior authorizations
• Prepare work orders and required patient documentation
• Organize and submit patient charts for billing processing
• Maintain accurate patient records using office systems
• Assist with patient coordination and service flow within the office
• Provide professional customer service to patients and visitors
• Assist with front desk coverage when needed
• Perform general office duties including phones, scanning, faxing, and email communication

Skills

Medical office experience

Computer savvy

Organizational multitasking

Communication and customer service

Confidential patient information

Insurance verification / prior authori

General office equipment

MS Office proficiency

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

EMR/EHR systems

Job description

Patient Services Coordinator (Medical Office)

Willow Grove, PA
Full-Time | Monday–Friday | 8:00 AM — 4:30 PM
No Weekends

We are a growing Prosthetics & Orthotics healthcare company dedicated to helping patients regain mobility and improve their quality of life.

We are currently seeking a Patient Services Coordinator with 1–3 years of medical office experience to join our Willow Grove team. This position plays a key role in coordinating patient services, communicating with insurance companies, and supporting daily office operations.

If you are computer savvy, organized, and comfortable working in a fast-paced healthcare environment, we would love to hear from you.

Why Join Our Team

• Stable Monday–Friday schedule
• No weekends
• Supportive, team-oriented office environment
• Opportunity to grow in the prosthetics and orthotics healthcare field
• Competitive pay
• Work that directly helps patients improve their mobility and independence

Key Responsibilities

• Communicate with patients and insurance companies regarding services and benefits
• Perform insurance verification and obtain prior authorizations
• Prepare work orders and required patient documentation
• Organize and submit patient charts for billing processing
• Maintain accurate patient records using office systems
• Assist with patient coordination and service flow within the office
• Provide professional customer service to patients and visitors
• Assist with front desk coverage when needed
• Perform general office duties including phones, scanning, faxing, and email communication

Required Qualifications

• 1–3 years of medical office experience
• High school diploma or equivalent
• Must be computer savvy and comfortable learning new software systems
• Proficiency in Microsoft Excel, Outlook, and Word
• Experience with insurance verification or prior authorizations
• Experience using general office equipment (phones, scanners, copiers, fax machines)
• Strong organizational and multitasking skills
• Ability to work in a fast-paced environment and handle pressure
• Strong communication and customer service skills
• Ability to maintain confidential patient information

Preferred (Not Required)

• Knowledge of medical terminology or anatomy
• Experience in prosthetics & orthotics, orthopedic, rehabilitation, or durable medical equipment (DME) settings
• Familiarity with EMR/EHR systems

Additional Information

We are a drug-free workplace . Employment offers are contingent upon successful completion of a drug screen and background check.