Patient Services Coordinator III: Front Desk & Scheduling

Novant Health; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits start day one

Competitive benefits

Career growth opportunities

Tuition reimbursement

PSLF program

Job summary

Novant Health Cancer Institute in Charlotte, NC, seeks a Patient Services Coordinator III to deliver front-end administrative and customer service support. You will register patients, schedule appointments, verify insurance, and process financial transactions while assisting clinic operations.

Responsibilities include HIPAA-compliant care, cross-training across administrative functions, and providing excellent service to patients and families in a fast-paced cancer care environment.

Qualifications

• High School Diploma or GED required.
• One year of clerical experience in a medical office setting preferred.
• Knowledge of medical office software, HIPAA privacy standards, and payor billing requirements helpful.

Responsibilities

• Register patients and verify demographic, insurance, and financial information in the EMR.
• Schedule and manage patient appointments to optimize clinic workflow.
• Process patient check-in/check-out and verify insurance coverage.

Skills

EPIC systems

Customer service

Medical terminology

HIPAA compliance

Education

High School Diploma or GED

Tools

EPIC Systems

Job description

Novant Health Cancer Institute in Charlotte, NC, seeks a Patient Services Coordinator III to deliver front-end administrative and customer service support. You will register patients, schedule appointments, verify insurance, and process financial transactions while assisting clinic operations.

Responsibilities include HIPAA-compliant care, cross-training across administrative functions, and providing excellent service to patients and families in a fast-paced cancer care environment.