Patient Services Coordinator II – Scheduling, Insurance & Referrals

Cedars-Sinai; Los Angeles (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Cedars-Sinai in Los Angeles is seeking a Patient Service Representative II to provide clerical and scheduling support in our busy clinics. You will triage calls, coordinate appointments, obtain authorizations, and verify insurance while upholding HIPAA standards.

You will process referrals and handle patient information with care, support multiple providers, and contribute to a high standard of patient care in a team-focused setting.

Qualifications

• 2+ years of experience working with insurance companies and obtaining authorizations.
• Proven ability to triage calls and coordinate scheduling in a healthcare setting.
• Experience handling referrals and maintaining HIPAA-compliant patient information.

Responsibilities

• Answer, triage, and direct calls to appropriate departments.
• Schedule and obtain authorizations for appointments, surgeries, and ancillary services.
• Perform insurance verification functions to support patient care.
• Process and track all incoming and outgoing referrals.
• Sort and deposition of mail and patient information while following HIPAA rules.

Skills

Call triage

Scheduling

Insurance verifications

Referral processing

HIPAA compliance

Education

High School Diploma/GED

Job description

Cedars-Sinai in Los Angeles is seeking a Patient Service Representative II to provide clerical and scheduling support in our busy clinics. You will triage calls, coordinate appointments, obtain authorizations, and verify insurance while upholding HIPAA standards.

You will process referrals and handle patient information with care, support multiple providers, and contribute to a high standard of patient care in a team-focused setting.