Patient Services Specialist II

Cedars-Sinai; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Cedars-Sinai in Los Angeles is seeking a Patient Service Representative II to provide clerical and administrative support in busy clinics. You will handle high-volume patient coordination, scheduling, and insurance verification to keep patient flow smooth.

This role requires strong organizational skills, HIPAA compliance, and the ability to work across providers while delivering compassionate service to patients and families.

Qualifications

• High School Diploma or GED required.
• 2+ years of experience working with insurance companies and obtaining authorizations.

Responsibilities

• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.
• Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
• Assist in all work assignments.

Education

High School Diploma/GED

Job description

Cedars-Sinai in Los Angeles is seeking a Patient Service Representative II to provide clerical and administrative support in busy clinics. You will handle high-volume patient coordination, scheduling, and insurance verification to keep patient flow smooth.

This role requires strong organizational skills, HIPAA compliance, and the ability to work across providers while delivering compassionate service to patients and families.