Patient Services Coordinator II

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to support the FPG Pulmonology department. The role involves patient scheduling, check-in, checkout, and follow-up communications while acting as a liaison among the physician, patient, the office, and insurers.

The position emphasizes confidentiality, service excellence, and alignment with the system’s Mission, Vision and Values. High School Diploma or GED is required, with onboarding background screening per policy.

Qualifications

• High school diploma or GED required.
• Experience in physician office preferred.
• Ability to use computer and data entry efficiently.

Responsibilities

• Coordinate patient scheduling, check-in and checkout processes.
• Perform follow-up communications and patient outreach.
• Act as liaison between physician, patient, office and insurance companies.
• Assist with collecting payments at checkout and ensure accuracy.

Skills

Attention to detail

Multi-tasking

Verbal communication

Interpersonal skills

Dependability

Education

High School Diploma/GED

Tools

EHR/EMR

Microsoft Office

Job description

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to support the FPG Pulmonology department. The role involves patient scheduling, check-in, checkout, and follow-up communications while acting as a liaison among the physician, patient, the office, and insurers.

The position emphasizes confidentiality, service excellence, and alignment with the system’s Mission, Vision and Values. High School Diploma or GED is required, with onboarding background screening per policy.