Patient Access Specialist – Fast-Paced Registration

RWJBarnabas Health; Jersey City (NJ); On-site; USD 30,000 - 43,000; Full time

Job summary

RWJBarnabas Health is seeking a Patient Access Representative I for Jersey City Medical Center. The role focuses on welcoming patients, collecting demographics and insurance data, and ensuring smooth registration and financial clearance processes.

The position emphasizes high-quality customer service, accuracy, and teamwork within Emergency Services - Bayonne. A high school diploma and strong customer service skills are essential, with preferred experience in patient access and familiarity with

Qualifications

• High School Diploma required.
• Customer service experience required.
• Preferred: Patient Access experience.
• Knowledge of registration, billing regulations, and Charity Care.
• Medical terminology knowledge and computer skills.

Responsibilities

• Greet patients promptly and courteously during registration.
• Collect and verify demographic and insurance information.
• Initiate insurance verification and financial clearance via third-party system.
• Explain forms and obtain required signatures.
• Ensure accurate data collection and documentation for billing.

Skills

Customer service

Multitasking

Healthcare experience

Education

High School Diploma

Tools

Computer skills

Medical terminology

Registration systems

Job description

RWJBarnabas Health is seeking a Patient Access Representative I for Jersey City Medical Center. The role focuses on welcoming patients, collecting demographics and insurance data, and ensuring smooth registration and financial clearance processes.

The position emphasizes high-quality customer service, accuracy, and teamwork within Emergency Services - Bayonne. A high school diploma and strong customer service skills are essential, with preferred experience in patient access and familiarity with