Patient Services Coordinator - Front Desk & Scheduling

US Oncology Network-wide Career Opportunities; Town of Texas (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Texas Oncology is seeking a Patient Services Coordinator to join the Revenue Cycle Department at the 3555 W. Wheatland clinic in Dallas, Texas. This full-time role involves greeting patients, scheduling appointments, collecting co-pays, and ensuring accurate patient information and smooth front-desk operations.

The position offers growth across levels 1, 2 or Sr based on experience, with responsibilities spanning administrative support and collaboration with clinical staff.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.
• Must complete required e-learning courses within 90 days of starting.

Responsibilities

• Greets patients and visitors professionally and checks in patients.
• Schedules appointments and relays messages between patients and staff.
• Collects co-pays and manages patient information and insurance data.
• Provides general administrative support and maintains lobby and office supplies.
• Keeps patient confidentiality in line with HIPAA and compliance standards.
• Other duties as assigned by the department.

Skills

Receptionist experience

Customer service

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Scheduling software

Job description

Texas Oncology is seeking a Patient Services Coordinator to join the Revenue Cycle Department at the 3555 W. Wheatland clinic in Dallas, Texas. This full-time role involves greeting patients, scheduling appointments, collecting co-pays, and ensuring accurate patient information and smooth front-desk operations.

The position offers growth across levels 1, 2 or Sr based on experience, with responsibilities spanning administrative support and collaboration with clinical staff.