Patient Services Coordinator: Front Desk & Billing

Ally Medical; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Ally Medical in Austin, TX seeks a Patient Service Representative to assist patients with services, explain policies, verify insurance, and collect at the point of service. This role emphasizes professional presentation and accurate information handling.

The position requires front-office registration, accurate data entry into EHR and billing systems, and adherence to privacy and security policies. CPR/BLS certification and clerical experience are preferred.

Qualifications

• Basic knowledge of medical terminology.
• Excellent active listening skills and a strong service orientation.
• Basic computer knowledge.
• Detail and multitask oriented.

Responsibilities

• Provides front office registration duties such as collecting patient demographic information, inputting insurance information, verifying benefits, and acquiring signatures on ER consent forms.
• Enters all patient information into the EHR and billing software and completes the records by scanning all signed documents and medical reports in patient files.
• PSR will maintain and file the patient's records for a set period as required by DSHS in the appropriate area.
• Provides medical records to other providers as requested; upon completion of authorization to release information signed by the patient.
• Properly logs payment and cash receipts as required thru Square while maintaining the cash drawer during shift.
• Maintains accurate records for the billing office through the payment log regarding TOS payments and payer information.

Skills

Medical terminology

Active listening

Basic computer knowledge

Detail orientation

Education

High School Diploma or GED

1+ year clerical support

CPR/BLS Certification

Job description

Ally Medical in Austin, TX seeks a Patient Service Representative to assist patients with services, explain policies, verify insurance, and collect at the point of service. This role emphasizes professional presentation and accurate information handling.

The position requires front-office registration, accurate data entry into EHR and billing systems, and adherence to privacy and security policies. CPR/BLS certification and clerical experience are preferred.