Patient Services Coordinator: Front Desk

Elliot Health System; New Hampshire; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and dental

403(b) plan

Tuition reimbursement

Disability & life insurance

Job summary

Elliot Family Medicine at Hooksett is seeking a front desk assistant to greet and register patients, answer phones, schedule appointments, and manage patient charges and demographics. This role supports clinicians and operations with accurate data entry and billing processes.

The position runs Monday-Friday, 8am-5pm, totaling 40 hours weekly, with opportunities for growth in a busy family medicine practice. Proficiency in MS Office and a high school diploma are required.

Qualifications

• High School Diploma or equivalent required.
• Previous healthcare setting experience preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses procedures for writing referrals and schedules referral appointments.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patients and collects payments; schedules follow-up or specialty appointments.
• Maintains providers schedules and confirms daily appointments.
• Makes recommendations to improve registration and administrative efficiency.

Skills

Customer service

Phone etiquette

Scheduling

Data entry

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Elliot Family Medicine at Hooksett is seeking a front desk assistant to greet and register patients, answer phones, schedule appointments, and manage patient charges and demographics. This role supports clinicians and operations with accurate data entry and billing processes.

The position runs Monday-Friday, 8am-5pm, totaling 40 hours weekly, with opportunities for growth in a busy family medicine practice. Proficiency in MS Office and a high school diploma are required.