Orthopedics Patient Services Specialist

Elliot Health System; Manchester (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health & dental

Disability & life insurance

Tuition reimbursement

403(b) plan

Competitive pay

Job summary

Elliot Health System's Elliot Orthopedics in Manchester, NH is seeking a receptionist/clerical support in a Monday–Friday 8:15 am - 4:45 pm schedule to greet patients, register them, and manage front desk duties.

You will verify insurance, schedule referrals, complete authorizations, and assist in patient charging and record updating within an integrated care team.

Proficiency in MS Office required; healthcare setting experience preferred; strong customer service is essential.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• Maintains providers schedules, optimizing effective scheduling of appointments.
• Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Skills

Customer service

Communication

Education

High School Diploma

Tools

MS Office

Job description

Elliot Health System's Elliot Orthopedics in Manchester, NH is seeking a receptionist/clerical support in a Monday–Friday 8:15 am - 4:45 pm schedule to greet patients, register them, and manage front desk duties.

You will verify insurance, schedule referrals, complete authorizations, and assist in patient charging and record updating within an integrated care team.

Proficiency in MS Office required; healthcare setting experience preferred; strong customer service is essential.