Patient Services Coordinator – Friday Front Desk & Scheduling

Elliot Health System; Manchester (NH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with matching

Tuition reimbursement

Earned time off

Pet insurance

Legal services

Vendor discounts

Job summary

Elliot Health System's Friday availability role supports the 1 Day Surgery Center in Manchester, NH. The front desk representative greets patients, registers them, answers phones, schedules appointments, and processes referrals and payments with accuracy and courtesy.

Typical duties include insurance verification, demographic entry, and maintaining patient records, while upholding regulatory standards and organizational policies.

Qualifications

• Strong customer service skills and attention to detail.
• Experience in a health care office setting is preferred.
• Proficient with Microsoft Office and basic computer skills.

Responsibilities

• Greet patients and visitors; perform check-in and notify personnel of arrival.
• Answer phones, direct inquiries, and take messages.
• Verify insurance information and assist with pre-authorization when needed.
• Schedule therapy evaluations and visits per guidelines.
• Complete registration, explain policies, and assist with paperwork.
• Maintain therapist schedules and optimize appointment flow.
• Handle payments and collect charges at point of service.
• Address patient concerns with appropriate escalation.
• Perform general clerical duties as assigned.

Skills

Customer Service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Elliot Health System's Friday availability role supports the 1 Day Surgery Center in Manchester, NH. The front desk representative greets patients, registers them, answers phones, schedules appointments, and processes referrals and payments with accuracy and courtesy.

Typical duties include insurance verification, demographic entry, and maintaining patient records, while upholding regulatory standards and organizational policies.