Front Desk Patient Services Associate - Friday Shifts

Southern NH Medical Center; Manchester (NH); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403b

Tuition reimbursement

Pet Insurance

Legal Services

Vendor Discounts

Job summary

Elliot Health System in Manchester is seeking a front desk receptionist to support our outpatient services. You will greet patients, check-in, schedule appointments, verify insurance, collect fees, and manage medical records per regulatory standards and Elliot Health System policies.

This role emphasizes exceptional customer service, professional communication with patients and colleagues, and accuracy in paperwork to ensure smooth patient flow in a busy setting.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a health care office setting preferred.
• Working knowledge of Microsoft Office required.

Responsibilities

• Greets patients and visitors to the department, performs check-in and notifies appropriate personnel of arrival.
• Provides excellent customer service and serves as a positive representative of EHS in all interactions.
• Receives incoming telephone calls, directs inquiries as appropriate and takes messages.
• Performs required insurance verification activity when appropriate. Obtains insurance information through department processes to ensure that proper authorization requirements will be fulfilled.
• Schedules appointments for therapy evaluations and visits based on established guidelines.
• Completes the registration process, explains applicable policies to patients and assists patients with paperwork.
• Maintains workload at the established productivity standard for assigned area.
• Interacts with patients regarding complaints for effective and immediate response and resolution.

Skills

Customer Service

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Elliot Health System in Manchester is seeking a front desk receptionist to support our outpatient services. You will greet patients, check-in, schedule appointments, verify insurance, collect fees, and manage medical records per regulatory standards and Elliot Health System policies.

This role emphasizes exceptional customer service, professional communication with patients and colleagues, and accuracy in paperwork to ensure smooth patient flow in a busy setting.