Patient Services Coordinator, Family Medicine-Walhalla, FT, Days

Prisma Health; Walhalla (ND); On-site; USD 42,000 - 54,000; Full time

Job summary

Prisma Health in Walhalla is seeking an Administrative Support Associate to assist with daily operations in a Family Medicine setting. You will answer phones, schedule meetings, coordinate travel, and assist with payroll documents while maintaining accuracy and confidentiality.

Ideal candidates have a high school diploma and at least two years of related experience, plus basic computer and data entry skills.

Qualifications

• High School diploma or equivalent required.
• Two years of related experience required.
• Basic computer skills and data entry experience required.
• Knowledge of office equipment and mathematical skills preferred.

Responsibilities

• Provide administrative support for the office, including answering phones, scheduling meetings, and making travel arrangements.
• Reassign staff to cover workload as necessary.
• Resolve routine problems in the business office.
• Sort and prioritize incoming mail.
• Respond to non-clinical patient inquiries and advise accounts as needed.
• Assist with payroll documentation and processing.
• Coordinate with vendors for repairs or routine service; forward quotes for approval.
• Maintain adequate levels of office supplies.
• Conduct orientation and in-service training for support staff.
• Assist in resolving accounts receivable issues as needed.
• Perform other duties as assigned.

Skills

Basic computer skills

Data entry

Office equipment knowledge

Mathematical skills

Education

High School diploma or equivalent

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Provides support in daily administrative operations.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health’s purpose: Inspire health. Serve with compassion. Be the difference.
• Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.
• Reassigns employees as necessary to cover required workload
• Resolves routine problems in business office.
• Oversees sorting and prioritizing of incoming mail
• Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.
• Responsible for payroll documentation and processing
• Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval.
• Maintains adequate levels of office supplies.
• Conducts orientation and in-service training for support staff.
• May maintain petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.
• May assist in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Qualifications

• Education - High School diploma or equivalent
• Experience - Two (2) years related experience

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Basic computer skills
• Data entry skills
• Knowledge of office equipment
• Mathematical skills

Work Shift

Day (United States of America)

Location

Family Medicine - Walhalla

Facility

Family Medicine Walhalla

Department

Rural Health

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.