Patient Experience & Admin Coordinator

Prisma Health; Walhalla (ND); On-site; USD 42,000 - 54,000; Full time

Job summary

Prisma Health in Walhalla is seeking an Administrative Support Associate to assist with daily operations in a Family Medicine setting. You will answer phones, schedule meetings, coordinate travel, and assist with payroll documents while maintaining accuracy and confidentiality.

Ideal candidates have a high school diploma and at least two years of related experience, plus basic computer and data entry skills.

Qualifications

• High School diploma or equivalent required.
• Two years of related experience required.
• Basic computer skills and data entry experience required.
• Knowledge of office equipment and mathematical skills preferred.

Responsibilities

• Provide administrative support for the office, including answering phones, scheduling meetings, and making travel arrangements.
• Reassign staff to cover workload as necessary.
• Resolve routine problems in the business office.
• Sort and prioritize incoming mail.
• Respond to non-clinical patient inquiries and advise accounts as needed.
• Assist with payroll documentation and processing.
• Coordinate with vendors for repairs or routine service; forward quotes for approval.
• Maintain adequate levels of office supplies.
• Conduct orientation and in-service training for support staff.
• Assist in resolving accounts receivable issues as needed.
• Perform other duties as assigned.

Skills

Basic computer skills

Data entry

Office equipment knowledge

Mathematical skills

Education

High School diploma or equivalent

Job description

Prisma Health in Walhalla is seeking an Administrative Support Associate to assist with daily operations in a Family Medicine setting. You will answer phones, schedule meetings, coordinate travel, and assist with payroll documents while maintaining accuracy and confidentiality.

Ideal candidates have a high school diploma and at least two years of related experience, plus basic computer and data entry skills.