Patient Services Coordinator — Care Team Liaison

CenterWell Home Health; Denver (CO); On-site; USD 44,000 - 57,500; Full time

Job summary

CenterWell Home Health in Denver is seeking a Patient Services Coordinator to act as a vital link between clinical staff and patients and their families. You will schedule, organize and manage all aspects of a patient''s healthcare maintenance and treatment with independent initiative.

The role involves coordinating visits, OASIS tasks, case conferences, and communications to ensure the medical team understands patient concerns and options, while maintaining accurate logs and reports for

Qualifications

• Must have at least 1 year of home health experience.
• Prior packet review / QI experience preferred.
• Coding certification is preferred.

Responsibilities

• Manage schedules for all patients, including supervisory visits.
• Schedule discharge visits, OASIS Collection, recert visits, and Transfer to Inpatient Facility (TIF) OASIS collection visits.
• Reschedule declined or missed visits and process reassigned and rescheduled visits.
• Prepare and edit weekly agent schedules, perform initial review for productivity/geographic issues, and forward for approval.
• Assist with weekly case conferences.
• Receive calls from field staff and refer clinical questions to the Branch Director as necessary.
• Maintain the client hospitalization log, including entering coordination notes.
• Send electronic logs to all office, field, and sales staff. This may include receiving lab reports, assessing for normality and distributing as appropriate.
• Verify visit paper notes in the scheduling console as needed.
• Run all scheduling reports, including Agent Summary Report and Missed Visits Done on Paper Report.
• Assist with the internal transfer of patients between branch offices.

Skills

Home health experience

QI experience

Coding certification

Job description

CenterWell Home Health in Denver is seeking a Patient Services Coordinator to act as a vital link between clinical staff and patients and their families. You will schedule, organize and manage all aspects of a patient''s healthcare maintenance and treatment with independent initiative.

The role involves coordinating visits, OASIS tasks, case conferences, and communications to ensure the medical team understands patient concerns and options, while maintaining accurate logs and reports for