Patient Services Coordinator and Home Health Scheduler

AMEDISYS HOME HEALTH; Crestview Hills (KY); On-site; USD 32,842,000 - 80,231,000; Full time

Benefits offered by this job

PPO or HSA medical plans

Telehealth access included

Paid time off

Up to $1,000 in free healthcare with H

Wellness rewards

Mental health support (5 counseling)

401(k) with company match

Family support: infertility, adoption,

Mileage reimbursement

Fleet vehicle program

Job summary

AMEDISYS HOME HEALTH is seeking a Patient Services & Home Health Scheduler to coordinate patient assessments and clinician schedules, ensuring efficient care delivery. You will manage scheduling across geographies, resolve scheduling issues, and support seamless communication among patients, clinicians, and care teams.

The role emphasizes problem-solving in a fast-paced environment and contributing to reliable workflows that impact patient care.

Qualifications

• High School diploma or GED required.
• Preferred: 1 year scheduling experience in healthcare.
• Preferred: 1 year administrative experience in healthcare.

Responsibilities

• Schedule patient assessments and Oasis visits in a timely manner.
• Assign and schedule clinicians in the most efficient geography.
• Collaborate with field clinicians to ensure visits occur as ordered.
• Handle calls from patients and staff about scheduling issues.
• Monitor hospitalized patients and ensure follow-up by the team.
• Generate reports and take appropriate action on workflow.
• Assist transfers between care centers or hospice services.
• Maintain supply closet and liaison with field for patient supplies.
• Perform other duties as assigned.

Skills

Scheduling experience

Healthcare communication

Team coordination

Education

High School diploma or GED

Job description

Overview

In office : Monday through Friday 8a to 5p

Step into a role where every detail makes a meaningful difference. As a Patient Services & Home Health Scheduler, you’ll be the hub of coordination—ensuring timely patient assessments, aligning clinician schedules for maximum efficiency, and keeping communication flowing seamlessly across patients, clinicians, and care teams. If you excel in fast-paced environments, love problem‑solving, and take pride in creating smooth, reliable workflows that directly impact patient care, this is your opportunity to shine.

Attractive pay

• 23/hr to 28/hr

What's In It For You

• Choice of PPO or HSA medical plans with free telehealth.
• Paid time off.
• Up to $1,000 in free healthcare services with Amedisys HSA plan.
• Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.*
• Mental health support with up to five free counseling sessions through the Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.
• And more.
• Benefit eligibility can vary by position and shift status.
• Participation requires enrollment in an Amedisys medical plan.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
• Runs all applicable reports and responds to work flow taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED equivalent.

Preferred

• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a health care environment.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.