HSPC Intake Coord, NonClinical

AMEDISYS HOME HEALTH; Baton Rouge (LA); Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Paid time off

401(k) with company match

Wellness rewards

Employee assistance program (EAP)

Job summary

Amedisys Home Health is seeking an Administrative Intake Coordinator to serve as the first line of contact for referrals and scheduling in a home-based role. The position supports the clinical team by gathering patient information and coordinating with care centers to streamline admissions.

Candidates should have a high school diploma, at least one year in healthcare administration, reliable home internet, and comfort using standard computer applications; a home-based setup is required with

Qualifications

• High School diploma or GED equivalent.
• One-year administrative experience in a healthcare environment.
• Reliable internet service and ability to work from home with minimal disruption.
• Must be familiar with general use and functions of the computer.

Responsibilities

• Serves as the first line of customer service for internal and external customers.
• Receives and documents patient referrals to hospice services, ensuring compliance with coverage criteria.
• Reviews referral for appropriate care setting and communicates with care center, business development and referral source when appropriate.
• Gathers information to assist the clinical team in scheduling the evaluation visit.
• Coordinates with other departments for insurance verification and payer authorization as needed.
• Meets productivity expectations with quality documentation of complete referrals.

Skills

Customer service

Remote work

Computer literacy

Education

High School diploma or GED equivalent

Job description

Overview

One weekend per month plus holiday rotation required.

Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.

Attractive pay

• $20.00-22.00/hr

What's In It For You

• A full benefits package with choice of affordable PPO or HSA medical plans.
• Paid time off.
• Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.
• Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*
• Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.
• And more.

Please note: Benefit eligibility can vary by position depending on shift status.

• To participate, you must be enrolled in an Amedisys medical plan.

Responsibilities

• Serves as the first line of customer service for internal and external customers.
• Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria.
• Reviews referral for appropriate care setting and communicates with care center, business development and referral source when appropriate.
• Gathers appropriate information to assist the clinical team in scheduling the evaluation visit.
• Communicates pertinent patient information to the care center team via approved processes.
• Coordinates with other departments for insurance verification and payer authorization as needed.
• Professionally communicates and follows up with referral sources regarding required documentation for a complete referral.
• Meets productivity expectations with quality documentation of complete referrals including all required follow-up.
• Coordinates the evaluation/admission process.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED equivalent.
• One-year administrative experience in a healthcare environment.
• Reliable internet service and ability to office from home with minimal disruption to the workday.
• Must be familiar with general use and functions of the computer.

Preferred

• Home health or hospice intake experience.
• Homecare homebase experience.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.