Patient Services Coordinator

Novant Health; Winston-Salem (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading nonprofit healthcare system in Winston-Salem as a Patient Services Coordinator. You will be responsible for enhancing patient experiences by accurately managing schedules and patient information in a collaborative and diverse environment. Experience a supportive culture and comprehensive benefits that foster career growth.

Benefits

Comprehensive benefits package

401(k) with matching contributions

Tuition reimbursement

Flexible schedules

Paid time off

Qualifications

• Requires one year of clerical experience in a medical office setting.
• Knowledge of medical office software for handling patient information.
• Familiarity with billing and coding requirements.

Responsibilities

• Accurately recording patient demographics and scheduling appointments.
• Cross-training in various administrative support functions.
• Delivering exceptional patient experiences in every interaction.

Skills

Communication

Organizational skills

Problem solving

Critical thinking

Confidentiality

Basic medical terminology

Education

High School Diploma or GED

Tools

EPIC systems

Job description

Job Summary

Join Novant Health as a Patient Services Coordinator in Winston-Salem, NC!

Are you passionate about delivering exceptional patient experiences? Novant Health, a leading nonprofit healthcare system, is seeking a dedicated Patient Services Coordinator to join our team in Winston-Salem, North Carolina. With over 850 locations and a commitment to diversity and inclusion, we provide a supportive environment for professional growth.

Key Responsibilities:

• Accurately record patient demographics and insurance information.
• Efficiently schedule patient appointments.
• Cross-train in various administrative support functions.
• Deliver remarkable patient experiences in every interaction.
• Foster a safe patient environment driven by the principles of "First Do No Harm."

Qualifications:

• High school diploma or GED required.
• One year of clerical experience in a medical office setting.
• Proficiency in medical office software, including EPIC systems.
• Excellent verbal communication and organizational skills.
• Ability to work with changing priorities and maintain confidentiality.
• Basic medical terminology knowledge.

Why Novant Health?

• Competitive salary range: $35,360 - $54,080 per year.
• Comprehensive benefits package, including health, dental, vision, and life insurance.
• 401(k) with matching contributions.
• Tuition reimbursement and opportunities for career advancement.
• Employee assistance programs and discounts.
• Flexible schedules and paid time off.

Be Part of a Remarkable Team

At Novant Health, we believe in the power of diversity and inclusion. Join a team that values your unique talents and is committed to providing exceptional healthcare to our communities.

Apply Now

Embark on a rewarding career where your contributions make a difference every day.

Job Opening ID

19358

• Education: High School Diploma or GED, required.
• Experience: Three years of experience in a medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.
• Additional Skills Required: Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving, and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity with coding requirements for practice specialty.
• Additional Skills Preferred: Proficient in use of all computer software utilized in practice.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters teamwork, team member engagement, and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".