Patient Services Coordinator - Remote

Sentara; Norfolk (VA); Remote; USD 40,000 - 60,000; Full time

Job summary

Sentara is seeking a Patient Services Coordinator to work remotely. This role involves developing care plans, coordinating patient services, and ensuring patients receive necessary medical treatment. Candidates should have a high school diploma and experience in healthcare, with proficiency in Microsoft Office being essential. The position offers a comprehensive benefits package including medical, dental, and tuition assistance.

Benefits

Medical, Dental, Vision plans

Tuition Assistance - $5,250/year

401k/403B with Employer Match

Paid Time Off and Sick Leave

Pet Insurance

Opportunity to earn an annual discretionary bonus

Qualifications

• High School Diploma required.
• Experience in healthcare and data entry preferred.
• Proficiency in Microsoft Office essential.

Responsibilities

• Develop care plans and coordinate patient care services.
• Consult with healthcare providers and evaluate patient progress.
• Assist with insurance verification and scheduling.

Skills

Data Entry

Proficiency in Microsoft Office

Experience with behavioral health

Education

High School Diploma

Tools

JIVA

Job description

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Sentara is hiring a Patient Services Coordinator - Remote!

Role Summary:

A Patient Services Coordinator develops care plans, coordinates patient care services, and ensures patients receive necessary medical treatment. They consult with healthcare providers, evaluate patient progress, and assist with securing funding for medical care.

The role involves coordinating activities for specific practices, including insurance verification/obtaining pre-certification, scheduling, pre-registration, and order transmission. The goal is to maximize reimbursement and reduce denials caused by incomplete insurance information or authorization issues. The coordinator also maintains statistics and acts as a liaison between clinical testing sites and offices.

Education:

• High School Diploma (Required)

Certification/Licensure:

• No specific certification or licensure requirements

Experience:

• Experience working in Healthcare
• Experience in Data Entry
• Proficiency in Microsoft Office
• Experience in JIVA (preferred)
• Experience with behavioral health (preferred)

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and access to CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Opportunity to earn an annual discretionary bonus based on system and employee eligibility criteria

Sentara Health is an equal opportunity employer and values diversity and inclusion within its nearly 30,000-member workforce. Diversity, inclusion, and belonging are core principles to ensure the workforce reflects the communities served.

In support of our mission "to improve health every day," this is a tobacco-free environment.

Remote Work Eligibility:

Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.