Patient Services Coordinator

SynergenX Health; The Woodlands (TX); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Two weeks of paid training

Scrubs provided

Employee discount

Clinics closed for major holidays

Job summary

SynergenX / Low T Center / HerKare is seeking a part-time, onsite front-office and clinical support team member in Shenandoah, TX. You will greet patients, process payments, and manage the front desk while assisting with basic clinical tasks under licensed providers.

The role emphasizes compassionate customer service, accurate data entry in the EHR, and a collaborative team environment with training and HIPAA compliance. 20 hours weekly, Saturdays required.

Qualifications

• High school diploma or GED required.
• Previous medical office, medical assisting, or healthcare experience preferred.
• Successful completion of a criminal background check.

Responsibilities

• Greet patients, check-in and coordinate appointments.
• Explain insurance benefits, coverage, and out-of-pocket costs clearly.
• Collect and process patient payments accurately.
• Maintain patient and insurance data in the EHR.
• Answer calls, manage messages, and respond to emails and texts.
• Assist with front desk tasks and clinic flow under supervision.
• Support with patient rooming and assigned clinical duties as trained.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

EHR systems

Microsoft Office

Job description

Company: [SynergenX / Low T Center / HerKare]

Location: Shenandoah, Texas

Employment Type: Part-Time | Onsite

Compensation: $20.00 Hourly

Weekly Hours: Up to 20 hours a week

Join Our Growing Healthcare Team!

About The Role

You’ll be a welcoming first point of contact for patients while supporting front-office operations and assigned clinical duties under the direction of licensed providers.This role combines customer service, administrative responsibilities, and clinical support to keep daily clinic operations running smoothly. The ideal candidate is compassionate, detail-oriented, and comfortable multitasking in a fast-paced environment.

Key Responsibilities

• Greet patients warmly, complete check-in, and coordinate appointments.
• Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately.
• Collect and process patient payments accurately.
• Maintain accurate patient and insurance information in the EHR.
• Answer calls, manage messages, and respond to emails, texts, and faxes.
• Complete daily cash reconciliation, End-of-Day records, and bank deposits as assigned.
• Provide administrative support and help maintain efficient clinic flow.
• Keep the front desk and waiting area clean, organized, and welcoming.
• Assist with patient rooming and assigned clinical duties under provider direction, consistent with training and applicable requirements.
• Assist with inventory and keep clinic supplies, snacks, and supplements stocked.
• Attend required team meetings and training.
• Maintain patient confidentiality and follow HIPAA, safety standards, and clinic policies.

Qualifications

• High school diploma or GED required.
• Previous medical office, medical assisting, or healthcare experience preferred.
• [Insert required medical assistant training, certification, or clinical skills.]
• Excellent customer service, communication, and interpersonal skills.
• Comfort discussing insurance, billing, and payment questions.
• Basic computer skills; familiarity with EHR systems and Microsoft Office preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a busy clinic.
• Successful completion of a criminal background check.

Clinic operating hours:

• Monday: 8:00 AM–5:00 PM
• Tuesday: 8:00 AM–7:00 PM
• Wednesday: 8:00 AM–1:00 PM
• Thursday: 7:00 AM–5:00 PM
• Friday: 8:00 AM–5:00 PM
• Saturday: 8:00 AM–12:00 PM

Part-Time Schedule:

Up to 20 hours a week

Saturday Availability:

Must be available to work 2-3 Saturdays per month.

Employees are expected to arrive 15 minutes before their scheduled shift and record all time worked.

Why You’ll Love Working With Us

• $20 hourly
• Two weeks of paid training.
• Scrubs provided.
• Employee discount.
• Clinics closed for six major holidays.
• Opportunities for professional growth.
• A collaborative, patient-focused team environment.

Work Environment and Physical Requirements

• Onsite clinical setting with direct patient interaction.
• Ability to sit, stand, and move throughout the clinic.
• Ability to lift up to 25 pounds and perform fine motor tasks, with reasonable accommodation as applicable.

Equal Opportunity Employer

We provide equal employment opportunities to all applicants and team members and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations are available upon request.

AI Note-Taking Disclosure

We may use an AI-assisted tool during this interview for note-taking and documentation purposes. AI is not used to make hiring decisions or independently evaluate or select candidates. All employment decisions are made by members of our hiring team based on the candidate’s qualifications, experience, and overall fit for the position.

Please do not contact our HR Department or the clinic for application status updates.