Patient Services Coordinator

SynergenX; Atascocita (TX); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Two weeks of paid training

Scrubs provided

Employee discount

Clinic holidays closed

Growth opportunities

Collaborative team environment

Job summary

SynergenX, located in Atascocita, Texas, seeks a friendly Patient Services Coordinator for onsite part-time work supporting front-office operations and clinical tasks under licensed providers. You will be the first point of contact for patients, helping with check-in, insurance explanations, and payments while ensuring HIPAA compliance.

The role requires strong organization, multitasking, and excellent customer service.

Qualifications

• High school diploma or GED required.
• Medical office, medical assisting, or healthcare experience preferred.
• Understanding of insurance, billing, and patient payments.
• Excellent customer service and communication skills.
• Familiarity with EHR systems and Microsoft Office.
• Criminal background check required.

Responsibilities

• Greet patients, check-in, and coordinate appointments.
• Explain insurance benefits and costs clearly.
• Collect and process patient payments.
• Maintain accurate patient and insurance data in the EHR.
• Answer calls, manage messages, and respond to emails.
• Complete daily cash reconciliation and End-of-Day records.
• Provide admin support and keep clinic flow efficient.
• Assist with patient rooming under provider direction.
• Maintain front desk and waiting area.
• Attend team meetings and training.
• Maintain patient confidentiality per HIPAA and clinic policies.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Basic computer skills

HIPAA compliance

Education

High school diploma or GED

Tools

EHR systems

Microsoft Office

Job description

Company: [SynergenX / Low T Center / HerKare]
Location: Atascocita, Texas
Employment Type: Part-Time | Onsite
Compensation: $20 hourly
Weekly Hours: 20-30 hours weekly

Join Our Growing Healthcare Team!

SynergenX, Low T Center & HerKare specialize in hormone replacement, weight management, and targeted wellness services. We’re looking for a friendly, organized, and motivated Patient Services Coordinator to help create an exceptional patient experience. Whether you’re starting or growing your healthcare career, this is an opportunity to develop your skills and work alongside a supportive, patient-focused team.

About the Role

You’ll be a welcoming first point of contact for patients while supporting front-office operations and assigned clinical duties under the direction of licensed providers.This role combines customer service, administrative responsibilities, and clinical support to keep daily clinic operations running smoothly. The ideal candidate is compassionate, detail-oriented, and comfortable multitasking in a fast-paced environment.

Key Responsibilities

• Greet patients warmly, complete check-in, and coordinate appointments.
• Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately.
• Collect and process patient payments accurately.
• Maintain accurate patient and insurance information in the EHR.
• Answer calls, manage messages, and respond to emails, texts, and faxes.
• Complete daily cash reconciliation, End-of-Day records, and bank deposits as assigned.
• Provide administrative support and help maintain efficient clinic flow.
• Keep the front desk and waiting area clean, organized, and welcoming.
• Assist with patient rooming and assigned clinical duties under provider direction, consistent with training and applicable requirements.
• Assist with inventory and keep clinic supplies, snacks, and supplements stocked.
• Attend required team meetings and training.
• Maintain patient confidentiality and follow HIPAA, safety standards, and clinic policies.

Qualifications

• High school diploma or GED required.
• Previous medical office, medical assisting, or healthcare experience preferred.
• [Insert required medical assistant training, certification, or clinical skills.]
• Excellent customer service, communication, and interpersonal skills.
• Comfort discussing insurance, billing, and payment questions.
• Basic computer skills; familiarity with EHR systems and Microsoft Office preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a busy clinic.
• Successful completion of a criminal background check.

Clinic operating hours:

• Monday: 8:00 AM–5:00 PM
• Tuesday: 8:00 AM–7:00 PM
• Wednesday: 8:00 AM–1:00 PM
• Thursday: 7:00 AM–5:00 PM
• Friday: 8:00 AM–5:00 PM
• Saturday: 8:00 AM–12:00 PM

Part-Time Schedule: 20-30 hours weekly

Saturday Availability: Must be available to work 2-3 Saturdays per month.

Employees are expected to arrive 15 minutes before their scheduled shift and record all time worked.

Why You’ll Love Working With Us

• $20 hourly
• Two weeks of paid training.
• Scrubs provided.
• Employee discount.
• Clinics closed for six major holidays.
• Opportunities for professional growth.
• A collaborative, patient-focused team environment.

Work Environment and Physical Requirements

• Onsite clinical setting with direct patient interaction.
• Ability to sit, stand, and move throughout the clinic.
• Ability to lift up to 25 pounds and perform fine motor tasks, with reasonable accommodation as applicable.

Equal Opportunity Employer

We provide equal employment opportunities to all applicants and team members and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations are available upon request.

AI Note-Taking Disclosure

We may use an AI-assisted tool during this interview for note-taking and documentation purposes. AI is not used to make hiring decisions or independently evaluate or select candidates. All employment decisions are made by members of our hiring team based on the candidate’s qualifications, experience, and overall fit for the position.