Patient Services Coordinator

PT Solutions Physical Therapy; Romeoville (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Patient Services Coordinator, where you'll support clinicians in delivering essential care. This role involves interacting with patients and insurance providers, streamlining scheduling and financial workflows. You'll be integral in processing insurance verifications and managing prior authorizations, all while maintaining a patient-centered approach. Enjoy competitive pay, performance-based incentives, and numerous opportunities for professional development within a nationwide network. If you're passionate about making a difference in healthcare, this is the perfect opportunity for you.

Benefits

Competitive pay with performance-based incentives

Professional development opportunities

Fitness incentives

Insurance benefits

Employee assistance programs

Paid time off

Extended illness bank

Qualifications

• 1-2 years of customer service experience, healthcare experience preferred.
• Bilingual (Spanish-speaking) preferred.

Responsibilities

• Reconcile patient payments and units billed, adhering to HIPAA guidelines.
• Verify insurance benefits and manage related processes.
• Obtain necessary authorizations and prior approvals.

Skills

Customer Service

Bilingual (Spanish-speaking)

Education

High School diploma or GED

Job description

Romeoville

42 S. Weber Road, Romeoville, Illinois 60446, United States

Our Patient Services Coordinators (PSCs) support clinicians in delivering research-driven treatments to help patients find relief and restore their normal lives.

As a PSC, you will interact with patients, insurance providers, and medical professionals to streamline scheduling and financial workflows. Daily tasks may include processing insurance verifications, managing prior authorizations, and following up on physician referrals. A patient-centered approach and the ability to work independently are essential for success in this role.

Your Responsibilities as a Patient Services Coordinator

• Reconcile patient payments and units billed, adhering to HIPAA guidelines
• Verify insurance benefits and manage related processes
• Obtain necessary authorizations and prior approvals
• Handle over-the-counter collections and reconcile charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal departments

What You Will Get

In addition to standard benefits, you can expect:

• Competitive pay with performance-based incentives
• Professional development through internal platforms
• Opportunities for career growth within a nationwide company
• Fitness incentives, insurance benefits, employee assistance programs, paid time off, and extended illness bank

Qualifications

• High School diploma or GED; submission of diploma required
• 1-2 years of customer service experience, healthcare experience preferred
• Bilingual (Spanish-speaking) preferred

Schedule

• Full-time, clinic hours, Monday through Friday

Wage

• $18.00 - $21.00 per hour

Note: Pay ranges are influenced by candidate background, experience, and location, with potential for salary growth.

Our Mission

At PT Solutions, we are committed to expanding access to quality care. We offer industry-leading professional development, evidence-based clinical education, mentorship, and an APTA-accredited Orthopaedic Residency Program to support our clinicians' growth.

Join us in shaping the industry and making a lasting impact. Let’s go further together and transform care. Join the #PTSLife today!

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