Patient Services Coordinator

Porthealth; Raleigh (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a compassionate Patient Services Coordinator to join their dedicated team. This full-time role involves administrative tasks in a clinic setting, focusing on providing exceptional service to individuals facing mental health and substance use challenges. The position offers a competitive hourly salary and numerous benefits, including health insurance and paid time off. If you are eager to make a meaningful impact in the community, this opportunity is perfect for you.

Benefits

Paid time off and holidays

Medical, Dental, and Vision Health Benefits

Life Insurance

Disability Insurance

403(b) Retirement Plan

Employee Assistance Program

Public Student Loan Forgiveness eligibility

Merchant Discounts

Qualifications

• Knowledge of Electronic Health Records and insurance verification.
• High level of accuracy in documentation.

Responsibilities

• Perform administrative and clerical functions in a clinic.
• Schedule appointments and manage medical records.

Skills

Electronic Health Records

Insurance Verification

Customer Service

Education

High School Diploma or GED

Job description

Do you have a passion for making a real difference in the lives of people living with mental health and substance use challenges? At Easterseals PORT Health (ESPH), we’re seeking a compassionate and dedicated full-time Patient Services Coordinator to join our team in New Bern, NC. As a valued member of our collaborative and supportive team, you will work together to transform the lives of individuals by providing a comprehensive range of services that treat the whole person and empower patients to find their way forward.

What You’ll Do

As the Patient Services Coordinator, you will be responsible for performing administrative and clerical functions in a clinic that serves adults with substance use, mental health, and co-occurring conditions. The PSC will be a member of the administrative team handling inbound and outbound communications. Responsibilities include appointment scheduling, registration, collecting co-pays, answering patient inquiries, managing medical records, processing patient paperwork, and data collection. Providing excellent customer service to all patients and families visiting the clinic is of utmost importance.

How You’ll Benefit

Joining our team means we value and encourage your personal growth and development. You’ll earn a competitive hourly salary ($15-16) depending on skills and experience. This full-time position is Monday-Friday, 8 am-5 pm. We also offer competitive benefits for eligible positions.

Our benefits include:

• Paid time off and holidays
• Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
• Life Insurance, Disability Insurance, and more
• 403(b) Retirement Plan
• Employee Assistance Program and Legal services
• Merchant Discounts to enhance purchasing power
• Public Student Loan Forgiveness (PSLF) eligibility

What We’re Looking For

We seek candidates with knowledge of Electronic Health Records and insurance verification, with a high level of accuracy in documentation. Requirements include:

• High school diploma or GED
• Experience with substance use and mental health populations preferred but not required
• Previous medical office experience preferred but not required
• Valid state driver’s license and auto insurance for personal and agency vehicles used for work

If you are a kind, caring individual eager to make a meaningful impact, we invite you to apply. Join us in our mission to enhance lives and strengthen our community. Apply via our website: www.eastersealsucp.com or send your resume to [e-mail].

About Easterseals PORT Health

Easterseals PORT Health is a trusted, compassionate provider of disability, behavioral health, and addiction services, helping our neighbors live their best lives. Our diverse team of 2,600 members offers support across 11,000 locations in North Carolina and Virginia, serving over 40,200 individuals.

Our Working Environment

We promote health and safety with a ‘no tobacco’ policy across all facilities, properties, and vehicles.

Our Commitment

We believe in leveraging our workforce's strengths and perspectives to advance our mission while fostering an inclusive, diverse, equitable, authentic, and learning (IDEAL) organization. We encourage applicants of all abilities to apply!