Patient Services Coordinator

Ross Family Dental; Oxford (MS); In loco; USD 17.000 - 25.000; Part-time

Descrizione del lavoro

Ross Family Dental is seeking a Part-time Patient Services Coordinator to be the welcoming face of the practice. You will handle scheduling, patient check-in, calls, and office operations, ensuring a smooth patient experience in a busy reception area.

The role emphasizes strong communication and organizational skills, with some insurance verification and billing duties. Prior dental office or customer service experience is preferred.

Competenze

• High school diploma or equivalent.
• Previous experience in a dental office or customer service role is preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Mostly desk-based with some patient interaction in the reception area.
• Friendly, client-focused and professional; multitasking in a high-traffic front desk.

Mansioni

• Answer phone calls and emails, schedule patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure proper check-in.
• Manage patient records and forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence including scheduling, rescheduling and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Conoscenze

Excellent communication

Organizational skills

Formazione

High school diploma or equivalent

Strumenti

Dental office management software

Descrizione del lavoro

• Location 2710 W oxford Loop,Oxford, MS, 38655,United States
• Employee Type Part Time

Join Our Team as a Patient Services Coordinator!

Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you’ll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we’d love to hear from you!

Job Summary:

The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office’s day-to-day operations.

Responsibilities:

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a dental office or customer service role is preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Mostly desk-based with some patient interaction in the reception area.
• Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills.