Patient Services Coordinator

PT Solutions Physical Therapy; Leesburg (VA); On-site; USD 30,307 - 32,718; Full time

Benefits offered by this job

Competitive compensation

Professional development opportunities

Paid Time Off (PTO)

Reimbursement for endurance race entry fees

Job summary

PT Solutions Physical Therapy in Leesburg, Virginia, is looking for a dedicated Patient Service Coordinator to facilitate seamless patient care. You will handle payment reconciliations, insurance verifications, and maintain positive relationships with patients and healthcare providers.

This role requires at least a high school diploma and 1-2 years of customer service experience, ideally within healthcare. The position offers a competitive pay range of $22.00 - $23.75 per hour.

Qualifications

• Minimum of a High School or GED diploma is required.
• 1-2 years of customer service experience, preferably in healthcare.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines.
• Follow processes for insurance verification and benefits management.
• Obtain authorization and/or prior authorization.

Skills

Customer service skills

HIPAA compliance

Education

High School Diploma or GED

Job description

Why Join PT Solutions?

At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician‑founded, mission‑driven community dedicated to expanding access to life‑changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.

What You Will Get

In addition to the standard benefit offering, you can expect to receive:

• Competitive compensation with ability to earn performance‑based incentives


• Professional development through strategic internal platforms


• Opportunity for career progression with a nationwide physical therapy practice


• Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)


• Reimbursement for endurance race entry fees

Your Responsibilities as a Patient Service Coordinator

• Reconcile patient payments and units billed while following HIPAA guidelines


• Follow appropriate processes for Insurance Verification and/or benefits management


• Obtain authorization and/or prior authorization


• Over the counter collections and reconciliation of all charges weekly and monthly


• Maintain relationships with patients, providers, clinicians, and internal operational departments

Qualifications

• At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).


• 1-2 years of customer service experience (experience with healthcare preferred).

Schedule

• Full Time

Compensation

Pay Range: $22.00 - $23.75/Hr. (Any posted pay range considers multiple compensation factors including background, experience, and work location while also allowing for salary growth within the position)

A Mission That Moves Us

At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we’re committed to your professional growth and empowering you to shape the future of rehabilitation therapy.

We are an equal opportunity employer and welcome all qualified candidates to apply.