Patient Services Coordinator

Handtoshouldersurgery; Las Vegas, Northern (NV, KY); Ibrido; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Handtoshouldersurgery is seeking an experienced medical receptionist to greet patients, schedule appointments, and manage the front desk with warmth and professionalism. You will relay information, verify insurance, process payments, and support clinical staff by preparing charts and maintaining patient records.

The role requires excellent communication, attention to confidentiality, and the ability to handle emergencies calmly while ensuring a smooth patient experience in a busy Las Vegas

Competenze

• Greet patients warmly in person or over the phone.
• Schedule appointments and manage patient flow to optimize satisfaction.
• Provide information and direct inquiries to appropriate personnel.
• Respond to emergencies and provide comfort to distressed patients.
• Verify insurance and process payments (co-pays and balances).
• Check in patients and maintain accurate, confidential records.
• Answer phones, route calls, check emails and faxes, process mail.
• Assist with filing insurance claims and collections.
• Maintain a clean, welcoming reception area.
• Monitor and order office and medical supplies.
• Support clinical staff with chart preparation and related tasks.

Mansioni

• Greet patients and welcome visitors professionally.
• Schedule appointments and manage patient flow.
• Provide information and direct inquiries to appropriate personnel.
• Assist in emergencies with patient comfort.
• Verify insurance and collect payments.
• Check in patients and maintain confidential records.
• Answer phones, route calls, and process mail and emails.
• Assist with insurance claims filing and collections.
• Keep reception area organized and comfortable.
• Monitor supplies and place orders.
• Support clinical staff with chart preparation.

Conoscenze

Greet patients

Patient flow

Info provision

Emergency support

Billing assistance

Records management

Phone handling

Insurance verification

Mail & emails

Office upkeep

Supply management

Staff support

Descrizione del lavoro

Handtoshouldersurgery is seeking an experienced medical receptionist to greet patients, schedule appointments, and manage the front desk with warmth and professionalism. You will relay information, verify insurance, process payments, and support clinical staff by preparing charts and maintaining patient records.

The role requires excellent communication, attention to confidentiality, and the ability to handle emergencies calmly while ensuring a smooth patient experience in a busy Las Vegas