Patient Services Coordinator

Choice Health at Home; Grapevine (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Patient Services Coordinator to enhance patient care through effective scheduling and coordination. This role is crucial in ensuring seamless communication between patients, staff, and healthcare professionals. You will have the opportunity to cross-train as a Medical Records Specialist, providing a dynamic work environment. Ideal candidates will possess strong interpersonal skills and a nursing background, making a significant impact on patient services. Join a team dedicated to quality healthcare and make a difference in the lives of patients in your community.

Qualifications

• High School graduate, preferably with a vocational nursing degree.
• Must have a current state license as an LVN or LPN.

Responsibilities

• Schedule patient services and coordinate with staff.
• Complete workflow tasks in the electronic medical record.
• Coordinate care with nurses and patients.

Skills

Interpersonal Skills

Nursing Skills

Effective Communication

Education

High School Diploma

Vocational Nursing Degree

Job description

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Job Summary

The primary function of the PSC is to schedule patient services and coordinate with staff. The PSC is also expected to cross-train as the Medical Records Specialist (MRS).

Job Qualifications

• Education: High School graduate. Graduate of an accredited school of vocational nursing, preferred.
• Licensure: Must have a current state license as a Licensed Vocational Nurse or Licensed Practical Nurse. A multi-state license issued by a state member of the National Nurse Licensure Compact (NLC) is preferred. Current driver's license. If required to make patient visits, a current CPR card is necessary.
• Experience: One year of experience in homecare (e.g., home health or hospice) is preferred.
• Skills: Ability to establish and maintain effective working relationships with all staff segments. Good interpersonal skills. Nursing skills as defined by accepted standards if an LVN.
• Transportation: Reliable transportation and valid auto liability insurance.
• Environmental/Working Conditions: Performs duties in an office environment during agency hours, with potential exposure to toxic materials, toner, and weather conditions. Must have flexible schedule and extended hours.

Responsibilities

• Complete workflow tasks and other assignments in the agency's electronic medical record.
• Prioritize scheduling of new patient admissions in coordination with the Admin or Case Manager RN.
• Coordinate care with nurses, patients, and interdisciplinary team members.
• Provide effective communication to patients, staff, healthcare professionals, and referral sources.
• Respond professionally and creatively to agency and patient needs.
• Participate in agency-sponsored training and QAPI program.
• If clinical, perform patient visits and complete documentation timely.
• Promote agency philosophy and policies to ensure quality care.
• Cross-train as Medical Records Specialist (MRS) as needed.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare

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