Patient Services Coordinator

CO310 Jennie Edmundson Memorial Hospital; Council Bluffs (IA); On-site; USD 27,000 - 36,000; Full time

Job summary

Nebraska Methodist Health System operates hospitals and clinics, including Methodist Jennie Edmundson Hospital in Council Bluffs. This role provides essential front-desk and administrative support within the unit, ensuring smooth patient flow and accurate data handling.

The position focuses on greeting patients, managing phone and clerical tasks, and assisting with admissions and room readiness, while upholding high standards of customer service and teamwork.

Qualifications

• High school diploma or GED required.
• 6–12 months office experience.
• Provide quality customer service; proficient in MS Office.

Responsibilities

• Acts as receptionist for the department and handles information
• Greets patients and families with courtesy and professional communication
• Maintains patient care areas and station organization
• Assists with admissions, room readiness, and patient transport
• Manages clerical tasks and electronic health record data entry

Skills

Customer service

Phone system

Data entry

Keyboarding

Microsoft Office

Multi-tasking

Interruption management

Education

High school diploma or GED

Job description

Nebraska Methodist Health System operates hospitals and clinics, including Methodist Jennie Edmundson Hospital in Council Bluffs. This role provides essential front-desk and administrative support within the unit, ensuring smooth patient flow and accurate data handling.

The position focuses on greeting patients, managing phone and clerical tasks, and assisting with admissions and room readiness, while upholding high standards of customer service and teamwork.