Patient Services Coordinator

GOEBEL FIXTURE COMPANY; Florida; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Life Insurance

Paid Holidays

PTO

FSA

401(k)

LMS

Career growth

Job summary

GOEBEL FIXTURE COMPANY is seeking a Patient Services Coordinator to manage front desk operations, scheduling, and patient interactions at our New Port Richey, FL location. You will be the face of the practice, ensuring a welcoming, efficient experience for every patient.

The role emphasizes strong communication, organization, and teamwork in a fast-paced dental office setting, with responsibilities spanning check-ins, billing support, and coordination with specialists.

Qualifications

• High school diploma or equivalent.
• Experience in a dental office or customer service preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Mostly desk-based with some patient interaction in the reception area.

Responsibilities

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Skills

Excellent communication

Organizational skills

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Dental office management software

Job description

• Location 5245 US Hwy 19 N,New Port Richey, FL, 34652,United States
• Job Category Front Desk, Receptionist
• Employee Type Full Time
• Manage Others No

Contact information

• Phone [phone]

Description

Join Our Team as a Patient Services Coordinator!

Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you’ll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we’d love to hear from you!

Job Summary

The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office’s day-to-day operations.

Responsibilities

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Qualifications

• High school diploma or equivalent.
• Previous experience in a dental office or customer service role is preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Mostly desk-based with some patient interaction in the reception area.
• Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills.

What We Offer

• Company Provided Life Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Flexible Spending Account (FSA)
• 401(k) Plan
• Learning Management System (LMS) to keep your skills sharp
• Opportunities for professional growth and development