Patient Services Concierge – Unit Support Coordinator

Tower Health; West Reading (Berks County); On-site; USD 38,000 - 54,000; Full time

Job summary

Tower Health is seeking a Unit Support Coordinator to assist the nursing unit with clerical tasks and patient support. The role involves assembling patient records, answering phones, and coordinating supply delivery under the supervision of a licensed nurse.

The position includes welcoming new patients and families, orienting them to unit areas, and helping disseminate information to staff. Kronos timekeeping and routine administrative duties are also part of the responsibilities.

Qualifications

• High School Diploma or GED required; relevant experience may be considered in lieu of education.

Responsibilities

• Assemble patient records and handle clerical duties for the nursing unit.
• Answer phones and patient calls; support unit staff under supervision of a nurse.
• Order and ensure delivery of supplies; track timekeeping via Kronos.
• Welcome new patients and families; orient them to patient/family areas of the unit.
• Disseminate pertinent information to staff as needed.

Education

High School Diploma or GED

Job description

Tower Health is seeking a Unit Support Coordinator to assist the nursing unit with clerical tasks and patient support. The role involves assembling patient records, answering phones, and coordinating supply delivery under the supervision of a licensed nurse.

The position includes welcoming new patients and families, orienting them to unit areas, and helping disseminate information to staff. Kronos timekeeping and routine administrative duties are also part of the responsibilities.