Unit Clerk & Patient Care Concierge

Mount Sinai Health System; New York (NY); On-site; USD 76,092,000 - 81,705,000; Full time

Job summary

Mount Sinai Health System seeks a unit clerk to manage clerical and receptionist duties on a patient care unit. You will greet visitors, answer phones, relay messages, and assist in directing patients and staff.

The role includes chart maintenance, coordinating patient flow, and supporting the nursing team with administrative tasks. Responsibilities cover coordinating tests, appointments, and communications, while ensuring accurate charting and confidentiality in a busy hospital environment.

Qualifications

• Prior experience as unit clerk or receptionist preferred.
• Ability to manage multiple tasks in a fast-paced hospital setting.
• Strong organizational skills with chart handling and patient information.

Responsibilities

• Greet and direct all visitors, answer phones, relay messages, and coordinate with team members.
• Arrange appointments, coordinate patient tests and referrals, and manage patient flow within the unit.
• Maintain patient charts, ensure proper labeling, and handle confidential information.
• Assist in supply management, order processing, and equipment coordination as needed.
• Support nursing staff with clerical duties and patient-related administrative tasks.

Skills

Public relations

Telephone etiquette

Interpersonal skills

Job description

Mount Sinai Health System seeks a unit clerk to manage clerical and receptionist duties on a patient care unit. You will greet visitors, answer phones, relay messages, and assist in directing patients and staff.

The role includes chart maintenance, coordinating patient flow, and supporting the nursing team with administrative tasks. Responsibilities cover coordinating tests, appointments, and communications, while ensuring accurate charting and confidentiality in a busy hospital environment.