Patient Services Concierge & Registration Specialist

St. Johns Riverside Hospital; City of Yonkers (NY); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

St. John’s Riverside Hospital in Yonkers is seeking a friendly Patient Access Registration Clerk to greet patients, collect demographics, and assist with billing paperwork.

The role requires bilingual Spanish/English, strong communication, and experience in a busy medical front desk or call center; familiarity with insurance basics and eligibility, plus a commitment to courteous service.

Formación

• High school graduate or equivalency required; college preferred.
• Knowledgeable in medical health insurances.
• Excellent communication and customer service skills.
• Experience with a high volume call center.
• Minimum 2 years of registration experience within a medical setting.

Responsabilidades

• Greet incoming patients in a friendly, professional manner and collect demographics for billing.
• Answer calls, route to the appropriate recipient, and provide accurate information to callers.
• Verify eligibility, collect co-pays, and ensure patient charts and insurance information are up to date.
• Process referrals and ensure required paperwork is sent to the appropriate designee.
• Schedule and confirm appointments and maintain organized front-office workflow.

Conocimientos

Bilingual Spanish/English

Customer service

Medical terminology

Call center experience

MS Office

Registration experience (medical)

High-volume environment

Educación

High school diploma or equivalent

Herramientas

MS Office

Descripción del empleo

St. John’s Riverside Hospital in Yonkers is seeking a friendly Patient Access Registration Clerk to greet patients, collect demographics, and assist with billing paperwork.

The role requires bilingual Spanish/English, strong communication, and experience in a busy medical front desk or call center; familiarity with insurance basics and eligibility, plus a commitment to courteous service.