Front Desk & Patient Access Specialist (Bilingual)

Sun River Health; New York (NY); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Retirement Savings Plan

Commuter and Transit Benefits

Employee Assistance Program (EAP)

Employee Discount Program

Life and Disability Coverage

Job summary

Sun River Health in Bronx, NY, is seeking a Full-Time Patient Representative/Front Desk Receptionist to provide patient-centered registration and access to services at our St. Ann's location.

You’ll handle scheduling, payments, and insurance verification while delivering courteous service to a diverse patient population. The ideal candidate has a High School diploma or GED, 2–4 years of front-desk experience, and proficiency in both English and Spanish (spoken and written).

Qualifications

• High School diploma or GED required.
• 2–4 years of front desk/administrative experience.
• Bilingual in English and Spanish preferred (oral and written).

Responsibilities

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
• Communicates effectively with team members and patients all aspects of service.
• Responsible for telephone and mail contact with patients.
• Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
• Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
• Verifies all insurance and sets fees based on the sliding scale fee.

Skills

Bilingual English/Spanish

Education

High School diploma/GED

Job description

Sun River Health in Bronx, NY, is seeking a Full-Time Patient Representative/Front Desk Receptionist to provide patient-centered registration and access to services at our St. Ann's location.

You’ll handle scheduling, payments, and insurance verification while delivering courteous service to a diverse patient population. The ideal candidate has a High School diploma or GED, 2–4 years of front-desk experience, and proficiency in both English and Spanish (spoken and written).